1. Realize that changing a light bulb is never easy or predictable.
2. When changing a light bulb one can never follow a guide sheet that some other light bulb changer typed up when he had nothing to do.
3. Introduce yourself and make sure to get the light bulbs name.
4. Find out when the new light is needed.  Don’t waste your energy changing a bulb that will never be used.
5. Attempt to make your light bulb and yourself as comfortable as possible.
6. Get the bulb to talk about his luminous life.  Where is he emotionally?
7. If the bulb has never been changed before, explain the process and put the bulb at ease.
8. Ask if you may touch the bulb.
9. Place the bulb in a position that both you and the vacant receptacle are visible.
10. Speak aloud to the bulb as you go through the process of insertion.
11. Don’t do all the work.  Make the bulb share the load.
12. Insert the bulb as is.  That means blemishes and all.
13. Resist the temptation to stop twisting after the insertion process has begun.
14. Once insertion is complete and bulb is functioning, go back and address any problems you may have noticed with the process.  Try to wrap criticisms in between complimentary statements.
15. Focus on global issues of installation first; then regional; then local.
16. Ask the bulb if he has any questions.
17. As the session winds down suggest priorities for revision of the changing process.
18. Encourage future visits.
19. Instill a positive attitude about the changing process for the bulb.
20. Do not rip the light bulb to shreds.  We want all bulbs to finish the process feeling good about themselves and their work.
21. Last but not least – make sure the bulb fills out the writing center survey after the session has ended!

Written By Our Resident Sheriff and Code Hero