- Realize that changing a light bulb is never easy or predictable.
- When changing a light bulb one can never follow a guide sheet that some other light bulb changer typed up when he had nothing to do.
- Introduce yourself and make sure to get the light bulbs name.
- Find out when the new light is needed. Don’t waste your energy changing a bulb that will never be used.
- Attempt to make your light bulb and yourself as comfortable as possible.
- Get the bulb to talk about his luminous life. Where is he emotionally?
- If the bulb has never been changed before, explain the process and put the bulb at ease.
- Ask if you may touch the bulb.
- Place the bulb in a position that both you and the vacant receptacle are visible.
- Speak aloud to the bulb as you go through the process of insertion.
- Don’t do all the work. Make the bulb share the load.
- Insert the bulb as is. That means blemishes and all.
- Resist the temptation to stop twisting after the insertion process has begun.
- Once insertion is complete and bulb is functioning, go back and address any problems you may have noticed with the process. Try to wrap criticisms in between complimentary statements.
- Focus on global issues of installation first; then regional; then local.
- Ask the bulb if he has any questions.
- As the session winds down suggest priorities for revision of the changing process.
- Encourage future visits.
- Instill a positive attitude about the changing process for the bulb.
- Do not rip the light bulb to shreds. We want all bulbs to finish the process feeling good about themselves and their work.
- Last but not least – make sure the bulb fills out the writing center survey after the session has ended!
Written By Our Resident Sheriff and Code Hero