Information Technology Services

ITS Network Upgrade

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As a part of our ongoing commitment to provide students, faculty, and staff with the most stable and reliable network possible, ITS has been working diligently to set up a secondary Internet connection in the event that our primary Internet connection gets interrupted.  Over the holiday break, we were able to successfully test the secondary

Windows 10 Upgrade Guide

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Have you upgraded or are you planning to upgrade to Windows 10 on your personal computer? Microsoft made a radical change with the release of Windows 10 because it is being offered as a free upgrade for Windows 7 and newer computers. This offer is only for the first year, until July 2016, unless it’s extended. Windows 10 has

Holiday Helpdesk and Lab Hours

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December 24th MSB Helpdesk: 7AM-4PM MSB 206 Lab: 7AM-4PM WSW Helpdesk: Closed WSW 3174 Lab: 6AM-5PM FH 205 Lab: 7AM-5PM Library: Closed Riverfront: 24 Hour Swipe Access   December 25th to January 3rd MSB Helpdesk: Closed MSB 206 Lab: Closed WSW Helpdesk: Closed WSW 3174 Lab: Closed FH 205 Lab: Closed Library: Closed Riverfront: 24

3174 WSW Helpdesk Closed Today

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The 3174 William S. White building Helpdesk will be closed today. The lab will remain open normal building hours today with Mcard swipe access 6AM-10PM. We apologize for any inconvenience this may cause. If you need technical assistance feel free to stop by 206 Murchie Science Building, call us at 810-762-3123 option 1, or email

Best Laptops for the Money (December 2015)

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Asus UX305 (left) and Apple MacBook Air 13 (right) Picking the right laptop is not an easy task. There are so many options available and a lot are not very good, and can be overwhelming. At ITS, we want to make your buying decision easier. We have compiled a list of laptops we would recommend for

Winter 2016 Parking Permit and Mcard Distribution

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*Located on the University Pavilion Stage (Under the ITS Tent)* Winter Hours – January 5th to 12th Tuesday, January 5th, 2016 – 8:00am-7:00pm Wednesday, January 6th, 2016 – 8:00am-7:00pm Thursday, January 7th, 2016 – 8:00am-7:00pm Friday, January 8th, 2016 – 8:00am-4:00pm Monday, January 11th, 2016 – 8:00am-5:00pm Tuesday, January 12th, 2016 – 8:00am-5:00pm Mcard Please

December 30th Network Maintenance

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Dear Campus Community,   During the holiday break, ITS will be performing required network maintenance which will include a brief service interruption between the UM-Flint campus and the Internet. This will occur on Wednesday, December 30th between 8AM and 12PM (noon). All Internet communication coming from or going to the UM-Flint campus network will be

Outlook Email Problems (UPDATED) 12/4/2015

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We are currently receiving reports of users not being able to access email by using the Microsoft Outlook application.  As a work around users are being asked to use Webmail by going to email.umflint.edu in a web browser.  System Administrators are working diligently to restore full access email and we will update users as soon

Special Thanksgiving Hours

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Just a reminder… The day before Thanksgiving, Wednesday, November 25th, some buildings will have special hours that will limit access to the ITS labs: Murchie Science Building (206): 7AM-10PM French Hall (205): 7AM-6PM Thompson Library (1st to 3rd floors): 8AM-6PM White Building (3174): 6AM-6PM The Riverfront computer lab will remain open 24/7 and computers in

VOIP Phone Maintenance Saturday

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Ann Arbor will be performing VOIP phone maintenance and upgrades Saturday November 14 and 21. The ITS Helpdesk’s ability to provide phone support may be impacted. If you are having issues contacting us by phone, please email us at itshelpdesk@umflint.edu or stop by the 206 MSB Helpdesk in person Saturday 10AM to 6PM. We apologize