Information Technology Services

Best Affordable Cell Phone Service (Feb 2016)

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Smartphones are an amazing achievement of modern technology. You can have a cell phone, portable gaming device, GPS, web browser, smart home controller, and so much more in a device that fits in your hand. The downside, however, is the high cost of the data and voice plans, which start at $40-$50 at the big

New and Improved UM-Flint Search

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The ITS Web group has released an updated search for the main website. The updated search is powered by a physical Google Search Appliance that resides on campus. The search appliance utilizes the same technology that powers Google.com‘s search results.  By using this technology, we can offer our users the best experience and results to their queries. The

Library Network Outage

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Earlier we experienced a network outage in the library that affected network, internet, and phone connectivity.  We were able to quickly trace the problem to an electrical outage in the network closet.  After contacting facilities, they were able to restore power to the closet.  Once the power was restored, we were able to reboot all

Best Freeware for Your Computer

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As the saying goes, the best things in life are free, and at the ITS Helpdesk we are inclined to agree. Without programs on your computer, it would be very restricted as to what it could do, regardless of the operating system. What is Freeware? Freeware, not to be confused with malicious software called malware,

Campus Network Outage 1/27/2016

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Campus Community,   At 8:14am today, the UPS (Uninterruptable Power Supply) located in MSB experienced a catastrophic  hardware failure.  This caused a network outage on campus for the Murchie Science Building, University Pavilion, University Pavilion Annex, and the Harrison Street Ramp.  ITS staff went into immediate action, identified the root cause of the problem by

3174 WSW Helpdesk Closed January 27

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The 3174 William S. White building Helpdesk will be closed Wednesday, January 27. The lab will remain open normal building hours with Mcard swipe access 6AM-10PM. We apologize for any inconvenience this may cause. If you need technical assistance feel free to stop by 206 Murchie Science building, call us at 810-762-3123 option 1, or

UM-Flint Phishing Email Alert

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It has come to our attention that there is a phishing email going out to many users on campus that appears to come from trusted sources within our University. These emails begin with the subject “John has just sent you a document.” Although it appears these emails are coming from legitimate University of Michigan sources,

Android Stagefright Vulnerability Basics

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What is Stagefright? When you think of stagefright, the first thing you probably think of is the nervous feeling you get before public speaking. To Google, though, Stagefright is a media playback engine that allows you to view media content on your mobile phone. Why does Stagefright matter? Under normal circumstances, the average Android phone

ITS Network Upgrade

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As a part of our ongoing commitment to provide students, faculty, and staff with the most stable and reliable network possible, ITS has been working diligently to set up a secondary Internet connection in the event that our primary Internet connection gets interrupted.  Over the holiday break, we were able to successfully test the secondary

Windows 10 Upgrade Guide

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Have you upgraded or are you planning to upgrade to Windows 10 on your personal computer? Microsoft made a radical change with the release of Windows 10 because it is being offered as a free upgrade for Windows 7 and newer computers. This offer is only for the first year, until July 2016, unless it’s extended. Windows 10 has