Information Technology Services

UM-Flint Phishing Email Alert

Posted by & filed under Did you know?, Network Announcements.

Dear Campus Community, The University was targeted in a malware attack recently carried out via an email address from random usernames?@umflint.edu. The emails did not originate from our campus and were “spoofed”, meaning the sender address and/or name is faked.  This is done to make the victim believe the message is legitimate.  There will likely

Helpdesk Phone Maintenance – 4/8/2016

Posted by & filed under Network Announcements.

Dear Campus Community, We have just gotten word from University of Michigan – Ann Arbor that maintenance will be performed on our phone system for the remainder of the evening.  During this time, the ITS Helpdesk may be unreachable via phone.  We will continue to monitor and respond to email at itshelpdesk@umflint.edu. Phone operations should

Library Network Outage

Posted by & filed under Network Announcements.

Earlier we experienced a network outage in the library that affected network, internet, and phone connectivity.  We were able to quickly trace the problem to an electrical outage in the network closet.  After contacting facilities, they were able to restore power to the closet.  Once the power was restored, we were able to reboot all

ITS Network Upgrade

Posted by & filed under ITS Support, Network Announcements.

As a part of our ongoing commitment to provide students, faculty, and staff with the most stable and reliable network possible, ITS has been working diligently to set up a secondary Internet connection in the event that our primary Internet connection gets interrupted.  Over the holiday break, we were able to successfully test the secondary

December 30th Network Maintenance

Posted by & filed under Network Announcements.

Dear Campus Community,   During the holiday break, ITS will be performing required network maintenance which will include a brief service interruption between the UM-Flint campus and the Internet. This will occur on Wednesday, December 30th between 8AM and 12PM (noon). All Internet communication coming from or going to the UM-Flint campus network will be

Campus Network Issues (Update)

Posted by & filed under Network Announcements.

Campus Community, We are happy to report that Merit has fully restored the connection to campus and everything should once again be operating as normal.  If you experience any connection issues, please contact the ITS Helpdesk at 810-762-3123 option 1.  We apologize for any inconvenience this may have caused.

Campus Network Issues

Posted by & filed under Network Announcements.

Campus Community, Today our internet provider, Merit, has informed us that they are experiencing connection issues with UM-Flint campus and surrounding area.  This may cause computers to not respond or respond slowly when using an external network resource. Merit has assured us that they are working diligently to fully restore the connection.  We will update