ITS would like to take a moment to outline some changes in our support and services over the next week due to events around campus and lab and printer upgrades. ITS Helpdesk Support Friday August 22nd Helpdesk support will be phone/email support only from 6pm-10pm. Saturday August 23rd Helpdesk support will be phone/email support only
Posts Categorized: ITS Support
Fall 2014 Parking Permit and Mcard Distribution Located on the University Pavilion Stage (Under the ITS Tent) Fall Hours – September 2nd to 8th Tuesday, September 2nd, 2014 8:00 a.m. – 7:00 p.m. Wednesday, September 3rd, 2014 8:00 a.m. – 7:00 p.m. Thursday, September 4th, 2014 8:00 a.m. –
The 206 MSB ITS Open Lab will be closed on Monday, August 25th. The lab is being temporarily shut down to allow ITS Staff to upgrade all computers present in the lab. Please visit another of the ITS Open Labs during this time. Lab Hours Riverfront – 24 Hour Swipe Access 3174 WSW – 8am
EDIT: As of 12:05 today Formassembly has been restored. We apologize for the inconvenience this has caused. =========================================================== At the current time, formassembly.umflint.edu is experiencing an outage. All forms utilizing this service are currently offline. ITS is working to restore this service as soon as possible. If you have any questions or concerns, please contact the
Update: As of 3:00 pm it appears the Helpdesk phones have been restored. Thank you all for your patience. The ITS Helpdesk is currently experiencing an outage of our phone systems. We are in contact with ITComm in Ann Arbor to resolve this issue. For immediate assistance, please contact the helpdesk at ITSHelpdesk@umflint.edu or in
Dear Campus Community, Information Technology Services will be observing its annual retreat on Wednesday, August 6th. The main office in the North Bank Center will be closing at 11:00 am and will remain closed for the rest of the day. The ITS Help Desk will remain open during this time, however they will not be
The ITS Helpdesk will be moving to a new ticketing system and support center on July 30th, 2014. This post will provide details about using the My Cases feature of the support center.
ITS has been working hard over the last few months setting up our new ticketing system, Desk. Desk will improve the efficiency of communication with each of you as well as providing you an easier way to view help documentation as well as check the status of your current or previous work tickets placed with the ITS Helpdesk.
UPDATE: Our phones are now back up and functioning. That you for your patience. ————————————————————————————– Good Morning! The ITS Helpdesk phones are currently unavailable. We are working with Ann Arbor to get this problem resolved and hope to have a resolution soon. If you need to reach the Helpdesk until this problem
Summer 2014 Parking Permit and Mcard Distribution Located on the University Pavilion Stage (Under the ITS Tent) Summer Hours – June 30th & July 1st Monday, June 30th, 2014 8:00 a.m. – 7:00 p.m. Tuesday, July 1st, 2014 8:00 a.m. – 7:00 p.m. Mcard and Parking Permit Requirements Please be sure to bring your Government