Information Technology Services

ITS Retreat Today

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

This is just a reminder that ITS will be attending its annual retreat today. The main office, located on the 9th floor of the North Bank Center, will be closed for the day starting at 9 am. The main ITS Helpdesk and 206MSB lab will remain open until 6 pm with reduced staff.  MCS will

UPDATE: Campus Internet Restored

Posted by & filed under ITS Support.

Due to an accident in the area yesterday, the University lost network connectivity from MERIT, our Internet Service Provider. At approximately 10:20 P.M last night, our internet connection was restored to campus, and within 2 hours of that time all services had returned to normal functionality. If you were on campus during this downtime, you could

Routine Phone Maintenance – April 11, 2015

Posted by & filed under ITS Support.

Routine maintenance will be done to our phone system on Saturday, April 11, between 6:00 a.m. and 4:00 p.m. If you have a hard time reaching us during this time, please email itshelpdesk@umflint.edu with your phone number, and we will do our best to return your calls.

ITS Now Hiring!

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

ITS is looking to fill a student position in our Mediated Classroom Services (MCS) unit. MCS provides support for classrooms and computer labs across campus. Duties include support for mediated and computer equipment in person and over the phone, delivery of mobile equipment to scheduled appointments, management of classroom seating, management of MCS resource inventories,

New Service from ITS: Video Conferencing

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Video Conferencing powered by Blue Jeans Connect with collaborators and meeting attendees from across the world without worrying about compatibility of software and hardware platforms and devices using a new videoconferencing service offered by Information and Technology Services (ITS), Blue Jeans. Blue Jeans is a cloud-based solution that delivers high-resolution telepresence videoconferencing, content sharing, and