Information Technology Services

Spring 2015 Mcard and Parking Permit Distribution

Posted by & filed under ITS Labs and Helpdesk.

Spring/Summer 2015 Parking Permit and Mcard Distribution Located on the University Pavilion Stage (Under the ITS Tent) Spring Hours – May 4th to 5th Monday, May 4th, 2015 8:00 a.m. – 7:00 p.m. Tuesday, May 5th, 2015 8:00 a.m. – 7:00 p.m. Summer Hours – July 1st to 2nd Wednesday, July 1st, 2015 8:00 a.m. – 7:00 p.m. Thursday, July 2nd, 2015

Reminder: ITS Lab Survey

Posted by & filed under ITS Labs and Helpdesk.

Just a reminder to please take the ITS Open Lab Survey at http://go.umflint.edu/ITSLabSurvey. The survey is ongoing until Monday, April 20th, 2015. ITS Wants your opinions so that we can continue to improve our labs and services!

ITS Wants Your Opinion!!!

Posted by & filed under ITS Labs and Helpdesk.

In an effort to evaluate and improve our open labs here at UM-Flint, ITS would like your opinion. This completely anonymous survey will take approximately 5-15 minutes of your time and provides ITS with vital information on your opinions and the status of the open labs on campus. The survey will be available at http://go.umflint.edu/ITSLabSurvey until Monday, April

ITS Helpdesk Phone Outage

Posted by & filed under ITS Labs and Helpdesk.

Update: As of 7am this morning, the phones are now operating normally. Maintenance is currently being performed on the phone system utilized by the ITS Helpdesk. Due to this the ITS Helpdesk is currently unable to answer phone calls. If you require immediate assistance please leave a detailed voicemail at our normal number of 810-762-3123

Computer Security 101 Exam

Posted by & filed under ITS Labs and Helpdesk.

From Friday February 6th, 2015 through Monday February 16th, 2015 ITS will conduct a Security 101 campaign. During this timeframe, students, faculty and staff will have the opportunity to take a 10 question quiz on Blackboard to test their knowledge about computer security issues.  Any student, faculty, or staff member who gets all of the questions right will

ITS Now Hiring!

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

ITS is looking to fill a student position in our Mediated Classroom Services (MCS) unit. MCS provides support for classrooms and computer labs across campus. Duties include support for mediated and computer equipment in person and over the phone, delivery of mobile equipment to scheduled appointments, management of classroom seating, management of MCS resource inventories,

New Service from ITS: Video Conferencing

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Video Conferencing powered by Blue Jeans Connect with collaborators and meeting attendees from across the world without worrying about compatibility of software and hardware platforms and devices using a new videoconferencing service offered by Information and Technology Services (ITS), Blue Jeans. Blue Jeans is a cloud-based solution that delivers high-resolution telepresence videoconferencing, content sharing, and