Information Technology Services

Campus Network Outage 1/27/2016

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Campus Community,   At 8:14am today, the UPS (Uninterruptable Power Supply) located in MSB experienced a catastrophic  hardware failure.  This caused a network outage on campus for the Murchie Science Building, University Pavilion, University Pavilion Annex, and the Harrison Street Ramp.  ITS staff went into immediate action, identified the root cause of the problem by

Holiday Helpdesk and Lab Hours

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

December 24th MSB Helpdesk: 7AM-4PM MSB 206 Lab: 7AM-4PM WSW Helpdesk: Closed WSW 3174 Lab: 6AM-5PM FH 205 Lab: 7AM-5PM Library: Closed Riverfront: 24 Hour Swipe Access   December 25th to January 3rd MSB Helpdesk: Closed MSB 206 Lab: Closed WSW Helpdesk: Closed WSW 3174 Lab: Closed FH 205 Lab: Closed Library: Closed Riverfront: 24

3174 WSW Helpdesk Closed Today

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

The 3174 William S. White building Helpdesk will be closed today. The lab will remain open normal building hours today with Mcard swipe access 6AM-10PM. We apologize for any inconvenience this may cause. If you need technical assistance feel free to stop by 206 Murchie Science Building, call us at 810-762-3123 option 1, or email

Special Thanksgiving Hours

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Just a reminder… The day before Thanksgiving, Wednesday, November 25th, some buildings will have special hours that will limit access to the ITS labs: Murchie Science Building (206): 7AM-10PM French Hall (205): 7AM-6PM Thompson Library (1st to 3rd floors): 8AM-6PM White Building (3174): 6AM-6PM The Riverfront computer lab will remain open 24/7 and computers in

VOIP Phone Maintenance Saturday

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Ann Arbor will be performing VOIP phone maintenance and upgrades Saturday November 14 and 21. The ITS Helpdesk’s ability to provide phone support may be impacted. If you are having issues contacting us by phone, please email us at itshelpdesk@umflint.edu or stop by the 206 MSB Helpdesk in person Saturday 10AM to 6PM. We apologize

3174 WSW Helpdesk Closed Today

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

The 3174 William S. White building Helpdesk will be closed today. The lab will remain open normal building hours today with Mcard swipe access 6AM-6PM. We apologize for any inconvenience this may cause. If you need technical assistance feel free to stop by 206 Murchie Science Building, call us at 810-762-3123 option 1, or email

206 MSB Lab Renovations UPDATE

Posted by & filed under ITS Labs and Helpdesk.

Dear Campus Community, Due to the renovations in the 206 MSB Computer Lab taking slightly longer than expected, the lab will remain CLOSED on Saturday, October 17th.  Renovations should be completed this weekend and the lab should reopen at 7am on Monday morning.  These renovations are only affecting the 206 MSB computer lab and all