Information Technology Services

Campus Network Outage 1/27/2016

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Campus Community,   At 8:14am today, the UPS (Uninterruptable Power Supply) located in MSB experienced a catastrophic  hardware failure.  This caused a network outage on campus for the Murchie Science Building, University Pavilion, University Pavilion Annex, and the Harrison Street Ramp.  ITS staff went into immediate action, identified the root cause of the problem by

IT Security Tips

Posted by & filed under Tech Tips.

October is National Cyber Security Awareness Month, and in recognition we are sharing these cyber security tips with you. Cyber criminals use compromised university accounts to send spam email, commit identity theft, redirect paycheck direct deposits, and more. Follow these tips to protect your information. It’s good for you and the U. Beware of phishing

206 MSB Temporary Lab Closure

Posted by & filed under ITS Labs and Helpdesk.

The 206 MSB Open Computer Lab will be temporarily closed on October 15th and 16th to allow our technicians to make upgrades to the network infrastructure in this area. During this time the ITS Helpdesk attached to 206 MSB will still be open and available to assist users. All other computer labs will still be

Google Chrome Drops NPAPI Support

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

Last year, Google announced plans to deprecate NPAPI plugin support for the Chrome browser. As of the beginning of September this plan has completed and users will no longer have access to plugins requiring NPAPI support. The University of Michigan-Flint is affected by this change in support and users may find some resources crippled when

August 29th Temporary Lab Closure

Posted by & filed under ITS Labs and Helpdesk.

The 206 MSB and 205 FH open computer labs will be unavailable Saturday, August 29 for cleaning. During this time the ITS Helpdesk will be relocated to 3174 WSW and will be open our standard Saturday hours of 10am to 6pm. We apologize for any inconvenience this may cause.  Please contact the ITS Helpdesk at 810-762-3123 option

Fall 2015 Parking Permit and Mcard Distribution

Posted by & filed under ITS Labs and Helpdesk.

Fall 2015 Parking Permit and Mcard Distribution Located on the University Pavilion Stage (Under the ITS Tent) Fall Hours – September 1st to 8th Tuesday, September 1st, 2015 8:00am-7:00pm Wednesday, September 2nd, 2015 8:00am-7:00pm Thursday, September 3rd, 2015 8:00am-7:00pm Friday, September 4th, 2015 8:00am-4:00pm Monday, September 7th, 2015 Closed Tuesday, September 8th, 2015 8:00am-7:00pm Mcard Please be sure to bring

ITS Retreat Today

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

This is just a reminder that ITS will be attending its annual retreat today. The main office, located on the 9th floor of the North Bank Center, will be closed for the day starting at 9 am. The main ITS Helpdesk and 206MSB lab will remain open until 6 pm with reduced staff.  MCS will

ITS Retreat Tomorrow August 5th

Posted by & filed under Uncategorized.

Beginning at 9am tomorrow, August 5th, the ITS Helpdesk will be at reduced staff for the annual ITS retreat. During this retreat we will observe the following changes in our support. The 3174 WSW Helpdesk will be closed for the duration. The 206 MSB Helpdesk and Lab will close at 6pm. Software sales will be

Email Outage 6/13/2015

Posted by & filed under Uncategorized.

Update: The email problems appear to have been resolved, any queued email in your outbox should now be able to send. If you experience any further issues please do not hesitate to contact us!     ITS is currently experiencing problems with the email system. Our administrators are working to correct this issue as soon as

New ITS Service: Lab Anywhere

Posted by & filed under ITS Labs and Helpdesk.

ITS is pleased to announce the release of a new service to our campus: LabAnywhere As a part of our ongoing drive to improve our services to the campus community, LabAnywhere has been created to provide off-campus and mobile access to ITS computer lab resources and software. By using this service, users will gain access to many