Information Technology Services

Power Outage

Posted by & filed under ITS Labs and Helpdesk, ITS Support.

While Facilities and Operations work diligently to restore full power to campus ITS would like to remind lab patrons that the open computer labs located in 3174 WSW and on the 2nd floor of the Riverfront building are OPEN and operational.  In addition, the ITS Helpdesk located in 206 MSB is closed however the helpdesk

Upcoming Maintenance on September 16th

Posted by & filed under ITS Labs and Helpdesk, ITS Support, Network Announcements.

Dear Campus Community, At 12:00am on September 16th, ITS will begin transitioning the servers supporting to new hardware. While many of the roles fulfilled by these systems are redundant, some loss of connection will be experienced during this time to both the website as well as the majority of stations in the Riverfront

Fall 2017 Mcard and Parking Permit Distribution

Posted by & filed under Did you know?.

Welcome Back, Students! Don’t forget to stop by one of the Mcard and Parking Permit stations soon!  The ITS tent will be setup in the Pavilion today and all next week.  We will also have a location in the William S. White building on Tuesday and Wednesday this semester!  Check out the flyer below for

Network Outage Update

Posted by & filed under ITS Support.

Dear Campus Community,   While Merit has continued to work on the FANNET fiber optic network maintenance, our other ISP, 123Net, has arrived on campus with the necessary replacement equipment that failed earlier this morning.   123Net is actively replacing the equipment that failed earlier this morning and Internet services should return to normal soon

Open Web Sessions

Posted by & filed under Did you know?, ITS Support.

Attention Faculty and Staff: This is a reminder of our upcoming Open Web Sessions starting in January 2017. These sessions are drop-in sessions that allow you to get help with any web-related topics, including Drupal, FormAssembly, WordPress, etc.. All sessions take place in 431 French Hall.  The following is a list of the upcoming sessions: Thursday,

ITS Outstanding Customer Service Award

Posted by & filed under Publicity Committee.

ITS is proud to present the first recipients of the annual ITS Outstanding Customer Service Award. Every year this award will be presented to both a full-time and part-time worker from ITS that has proven to go above and beyond in the field of customer service. Both recipients hail from the Mediated Classroom Services group.