Information Technology Services

Dear Campus Community,

On September 4th, 2016 at approximately 7:30am, ITS technicians discovered a critical system failure of our primary and backup time servers. These times servers are responsible for syncing all systems to the current date and time, and this failure caused many services to become unusable including: Banner, SIS, Blackboard and the main UM-Flint website. After the initial discovery, technicians began rebuilding the time servers and had new ones deployed at approximately 8:00am. Following the redeployment, technicians began to bring services back online one by one and by 10:30am major services and functionality was restored.

We apologize for any inconvenience caused by this outage. ITS is committed to providing the best technology experience possible and we are actively pursuing strategies to avoid situations like this in the future.