Information Technology Services

Smarter Car Technology – Part 1: Apps

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Technology advances faster than most people can keep up with. The technology in your car is probably out of date before you even drive it off the dealer lot. Unfortunately, most cars cannot get software/firmware updates on their own, like our smartphones and computers. We are stuck with the slow recalls and software updates, if

ITS Outstanding Customer Service Award

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ITS is proud to present the first recipients of the annual ITS Outstanding Customer Service Award. Every year this award will be presented to both a full-time and part-time worker from ITS that has proven to go above and beyond in the field of customer service. Both recipients hail from the Mediated Classroom Services group.

Phishing Email Alert

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Dear Campus Community, The University was targeted in a phishing attack recently carried out via a compromised email account. The emails did not originate from our campus and were likely “spoofed”, meaning the sender address and/or name is faked.  This is done to make the victim believe the message is legitimate.  There will likely be

Banner and SIS Access Restored

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This morning at approximately 6:30am ITS encountered an unexpected outage with our Banner and SIS systems. ITS technicians recognized the outage and took immediate action restoring Banner systems by 7:35am and restoring full functionality of all other systems by 8:45am. The following services were affected during this time: Banner (http://banner.umflint.edu/), SIS (http://sis.umflint.edu/), and TouchNet (online

Special Hours for 3174 WSW Open Lab

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On Monday, September 12, the open computer lab and ITS Helpdesk located in 3174 William S. White building will be closed from 8am to 2pm for testing. At 2pm the lab and helpdesk will reopen for use. All other open labs will be open normal hours and the ITS Helpdesk located in 206 MSB will

ITS System Update

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Dear Campus Community, On September 4th, 2016 at approximately 7:30am, ITS technicians discovered a critical system failure of our primary and backup time servers. These times servers are responsible for syncing all systems to the current date and time, and this failure caused many services to become unusable including: Banner, SIS, Blackboard and the main

Phishing Email Alert

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Dear Campus Community, The University was targeted in a malware attack recently carried out via an email address Chitra Anantharaman <chitra.anantharaman@XXXX.edu> The emails did not originate from our campus and were “spoofed”, meaning the sender address and/or name is faked. This is done to make the victim believe the message is legitimate. There will likely

Special Helpdesk and Lab Hours During Crim

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The main ITS Helpdesk and Lab located in 206 MSB will be closing at 5pm on Friday, August 26th due to the Crim festivities taking place around campus. Phone and email support WILL continue to be available from 5pm to 10pm. On Saturday, August 27th the ITS Helpdesk and the 206 MSB lab will be

Fall 2016 Parking Permit and Mcard Distribution

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*Located on the University Pavilion Stage Under the ITS Tent* Fall Hours – September 2nd to 13th Friday, September 2nd, 2016 – 8:00am-4:00pm Tuesday, September 6th, 2016 – 8:00am-7:00pm Wednesday, September 7th, 2016 – 8:00am-7:00pm Thursday, September 8th, 2016 – 8:00am-7:00pm Friday, September 9th, 2016 – 8:00am-4:00pm Monday, September 12th, 2016 – 8:00am-5:00pm Tuesday, September 13th, 2016

UM-Flint Phishing Email Alert

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Dear Campus Community, The University was targeted in a malware attack recently carried out via an email address from random usernames?@umflint.edu. The emails did not originate from our campus and were “spoofed”, meaning the sender address and/or name is faked.  This is done to make the victim believe the message is legitimate.  There will likely