Information Technology Services

2018 Open Web Sessions

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Attention Faculty and Staff: This is a reminder of our upcoming Open Web Sessions starting in January 2018. These sessions are drop-in sessions that allow you to get help with any web-related topics, including Drupal, FormAssembly, WordPress, etc.. All sessions take place in 431 French Hall.  The following is a list of the upcoming sessions: Thursday,

ITS Retreat Tomorrow August 5th

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Beginning at 9am tomorrow, August 5th, the ITS Helpdesk will be at reduced staff for the annual ITS retreat. During this retreat we will observe the following changes in our support. The 3174 WSW Helpdesk will be closed for the duration. The 206 MSB Helpdesk and Lab will close at 6pm. Software sales will be

Email Outage 6/13/2015

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Update: The email problems appear to have been resolved, any queued email in your outbox should now be able to send. If you experience any further issues please do not hesitate to contact us!     ITS is currently experiencing problems with the email system. Our administrators are working to correct this issue as soon as

Campus Internet Outage

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Due to an issue with our ISP all of the UM-Flint campus is currently without external internet access. Our ISP has estimated service will be restore late tonight or tomorrow morning at the latest. We will continue to update the ITS Blog (http://blogs.umflint.edu/ITS) for on-campus computers and the UMFlint ITS Facebook and Twitter (@UMFLINT_ITS) accounts

Helpdesk Emails Delayed

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UPDATE: As of this morning, 3/16/2015, it appears the ITS Helpdesk’s ticket system is back to normal. Thank you all for your patience in this matter. The ITS Helpdesk is currently experiencing severe delays in both sending and receiving emails and ticket notifications through our ticketing system. If you require immediate assistance, please contact the ITS Helpdesk

Email Slowness

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Update: As of 1pm the email system appears to have returned to normal. ITS is currently experiencing delays in our email systems. Technicians are working to resolve the issue as soon as possible but users may notice emails taking some time to arrive. We apologize for any inconvenience this may cause.

Banner Maintenance Tonight

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Banner maintenance is scheduled for tonight Monday January 12th, 7:00-7:30 pm to work on the intermittent issues users have been experiencing. The following services will be unavailable during this time: Banner (http://banner.umflint.edu/) SIS (http://sis.umflint.edu/) TouchNet (online credit card payments). We apologize for any inconvenience this may cause.

New U-M Device Security Policy (SPG 601.33)

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The university recognizes that members of the university community can be productive and efficient when accessing or maintaining sensitive institutional data from their personally owned devices, such as smart phones, tablets, and laptop computer. To provide guidance for this use, there is a new U-M policy: Security of Personally Owned Devices That Access or Maintain Sensitive

Office 365 Available FREE through Microsoft

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Office 365 is now available FREE through an educational offer from Microsoft. As of November 11th all University of Michigan-Flint faculty, staff, and students are eligible for this offer.  We are also happy to announce that you may now signup using your UM-Flint email address (uniqname@umflint.edu). Included in this offer from Microsoft is… Office installations