New HelpDesk Coordinator September 13, 2007
Posted by admin in : Expert Advice from the ITS HelpDesk, General News, Staff News , add a commentITS is pleased to announce the appointment of Mark Turnpaugh as the new ITS HelpDesk Coordinator. Previously, Mark worked several semesters as a student in the ITS HelpDesk and as a part of the Mediated Classroom Services (MCS) team. In his new role in ITS, Mark will supervise the student employees in the HelpDesk and provide technical support to the campus community. Mark’s first day is Monday, September 24th. Please make sure to welcome Mark in his new position!
New ITS Employee September 10, 2007
Posted by admin in : General News, Staff News , add a commentITS is pleased to announce the addition of Steve Harrow to the ITS team. Steve has accepted the position of Business Systems Analyst, where he will work with the Data and Information Management (DIM) team beginning on September 12th.
Please welcome Steve to UMF if you see him around campus!
ITS helps to transform transcripts! September 10, 2007
Posted by admin in : General News, Safe Computing, Staff News , add a commentStarting September 10, 2007, UM-Flint students will notice that their official transcript looks different. The new transcripts are printed in portrait format, with the University of Michigan-Flint name in white type across the face of the document. If a transcript is photocopied the word “VOID” will appear on the copy to help provide a more secure transcript with a reduced chance for fraud. Without the assistance of ITS personnel, Mark Mercado and Michelle Ly, these changes would have been impossible.
Congratulations to Mark and Michelle on a job well done!
