HelpDesk Schedule for Fall Semester August 16, 2006
Posted by admin in : Expert Advice from the ITS HelpDesk , add a comment
Regular Office Hours:
Monday-Friday: 8:00 a.m. to 5:00 p.m.
After Hours–open for walk-in and telephone support:
Tuesday and Thursday: 5:00 p.m. to 6:30 p.m.
Phone support is extended until 8:00 p.m. each evening for the start of Fall semester:
- Wednesday, August 30th, through Friday, September 1st
- Tuesday, September 5th, through Friday, September 8th
ITS Temporary Move and Annual Retreat August 16, 2006
Posted by admin in : General News , add a commentITS is remodeling our main office located in 207 MSB. We will be moving temporarily out of that space starting Friday August 18th and moving back in on Monday August 28th.
In the interim, the ITS HelpDesk will be located in 3102 WSW (the ITS office suite in the William S. White Building). The HelpDesk can still be reached by phone at 766-6804.
The front desk will be located in French Hall 431 on Friday the 18th and Monday the 21st. From Tuesday the 22nd until Monday the 28th, the front desk will be located in MSB 206 (the open computer lab). The main ITS office staff can still be reached during these times at 762-3123.
In addition, ITS will be observing its annual staff retreat on Friday the 25th, so starting at noon on that day all ITS offices will be closed for the remainder of the day.
Dell Laptop Battery Recall August 16, 2006
Posted by admin in : General News , add a commentITS has received information from Dell concerning a battery recall on numerous Dell Laptops. If you currently own a Dell Laptop, please click here to see if your laptop falls within the recall guidelines. If your laptop is part of the recall, please follow the directions in the message to replace your battery.
Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.
Please visit http://ww2.umflint.edu/its/helpdesk/dell_laptop_battery_recall.htm for more information.
