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206 MSB Remodeling Completed August 31, 2006

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ITS invites students as well as faculty and staff to visit the newly refurbished 206 MSB open computer lab. The remodeling, which included paint, carpet, and new furniture, was completed just before the start of the fall semester. The new furniture layout features “pods” to encourage group work and includes additional Windows computers as well as four Linux and four Macintosh computers. Stop by 206 MSB to check it out!

For more information about this lab, please visit http://ww2.umflint.edu/its/labs/206msb.htm.

Computer Labs Schedule August 18, 2006

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All open computer labs (206 MSB, 223 FH, and 3174 WSW) will be closed from Tuesday, August 23rd, through Tuesday, August 29th (except the open computer stations in the Library–please consult http://lib.umflint.edu/hours.html).

All labs will be open starting on Wednesday, August 30th.

Mcard Distribution for Fall 2006 August 18, 2006

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Students
At the beginning of every semester, ITS distributes MCards in the UPAV (next to Subway). The dates for the Fall semester are:
   August 28-31 –> 8am - 7pm
   September 1 –> 8am - 4pm
   September 5-7 –> 8am - 7 pm
   September 8 –> 8am - 4pm

Faculty/Staff
Faculty and staff can obtain their Mcard between the summer and fall semesters by these methods:

For more information, please visit http://ww2.umflint.edu/its/projects/mcard.htm

HelpDesk Schedule for Fall Semester August 16, 2006

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Regular Office Hours:
Monday-Friday: 8:00 a.m. to 5:00 p.m.

After Hours–open for walk-in and telephone support:
Tuesday and Thursday: 5:00 p.m. to 6:30 p.m.

Phone support is extended until 8:00 p.m. each evening for the start of Fall semester:
- Wednesday, August 30th, through Friday, September 1st
- Tuesday, September 5th, through Friday, September 8th

ITS Temporary Move and Annual Retreat August 16, 2006

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ITS is remodeling our main office located in 207 MSB. We will be moving temporarily out of that space starting Friday August 18th and moving back in on Monday August 28th.

In the interim, the ITS HelpDesk will be located in 3102 WSW (the ITS office suite in the William S. White Building). The HelpDesk can still be reached by phone at 766-6804.

The front desk will be located in French Hall 431 on Friday the 18th and Monday the 21st. From Tuesday the 22nd until Monday the 28th, the front desk will be located in MSB 206 (the open computer lab). The main ITS office staff can still be reached during these times at 762-3123.

In addition, ITS will be observing its annual staff retreat on Friday the 25th, so starting at noon on that day all ITS offices will be closed for the remainder of the day.

Dell Laptop Battery Recall August 16, 2006

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ITS has received information from Dell concerning a battery recall on numerous Dell Laptops. If you currently own a Dell Laptop, please click here to see if your laptop falls within the recall guidelines. If your laptop is part of the recall, please follow the directions in the message to replace your battery.

Dell has identified a potential issue associated with certain batteries sold with Dell Latitude™, Inspiron™, XPS™ and Dell Precision Mobile Workstation™ notebook computers. In cooperation with the U.S. Consumer Product Safety Commission and other regulatory agencies, Dell is voluntarily recalling certain Dell-branded batteries with cells manufactured by Sony and offering free replacements for these batteries. Under rare conditions, it is possible for these batteries to overheat, which could pose a risk of fire.

Please visit http://ww2.umflint.edu/its/helpdesk/dell_laptop_battery_recall.htm for more information.

Upgrades to Smartcarts August 10, 2006

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Before the beginning of the Fall semester, Mediated Classroom Services (MCS) will upgrade all of the computers in Smartcarts and other mediated equipment to the Dell Optiplex 620, which has 2 Gigabytes of RAM.

Smartcarts Will No Longer have Zip Drives
The new computers will have a 3″ floppy drive, plus a DVD drive that will burn CDs. Other options for accessing your files include:

New Keyboards with added Features

To learn more about Mediated Classroom Services, see our website located http://ww2.umflint.edu/its/mcs/. Please contact the MCS staff at (810) 237-6628 with any questions.

Software Installation Policy Reminder August 10, 2006

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Please consider this a quarterly reminder of the software installation policy for the computer labs.

Faculty members wishing to have instructional software installed in the campus computer labs need to follow the conditions outlined in this policy as well as fill out the required software installation request form found online at http://ww2.umflint.edu/its/forms/software.pdf.

Next, a physical copy of the software must be submitted to the ITS HelpDesk in 207A Murchie Science Building at least three weeks prior to the requested date of usage. An ITS representative will contact the requestor at least one week prior to the implementation date for testing purposes. It is imperative that testing is conducted to allow for the ITS staff to resolve any issues prior to implementation.

For a listing of conditions to follow prior to requesting installation, please consult http://ww2.umflint.edu/its/policies.htm#software.

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