August 29th Temporary Lab Closure

The 206 MSB and 205 FH open computer labs will be unavailable Saturday, August 29 for cleaning. During this time the ITS Helpdesk will be relocated to 3174 WSW and will be open our standard Saturday hours of 10am to 6pm. We apologize for any inconvenience this may cause.  Please contact the ITS Helpdesk at 810-762-3123 option 1 if you have any questions or concerns.

Posted in ITS Labs and Helpdesk

Fall 2015 Parking Permit and Mcard Distribution

Fall 2015

Parking Permit and Mcard Distribution

Located on the University Pavilion Stage (Under the ITS Tent)

Fall Hours – September 1st to 8th

Tuesday, September 1st, 2015 8:00am-7:00pm
Wednesday, September 2nd, 2015 8:00am-7:00pm
Thursday, September 3rd, 2015 8:00am-7:00pm
Friday, September 4th, 2015 8:00am-4:00pm
Monday, September 7th, 2015 Closed
Tuesday, September 8th, 2015 8:00am-7:00pm

Mcard

Please be sure to bring your Government Issued Picture ID along with the
Make, Model, and License Plate Number for your vehicle to receive
your Student ID and Parking Permit.

Returning Students who Already have a Parking Permit:

Please bring your Mcard and Parking Permit to receive your validation sticker.

ITS continues to distribute Mcards, parking permits, and/or validation stickers to students registered for the current semester throughout the semester at the Mcard stations in the open computing labs at 206 MSB and 3174 WSW.

Posted in ITS Labs and Helpdesk

Special Helpdesk Hours

Due to the Crim race occurring on Saturday, August 22nd, ITS will be closing the main helpdesk and lab located in 206 MSB.  ITS will open the helpdesk location in WSW 3174 from 10am to 6pm, so if you require assistance on the 22nd, please visit the technician on duty there or call 810.762.3123 opt 1.  We apologize for any inconvenience this may cause.

Posted in ITS Labs and Helpdesk

Campus Power Outage 8/18

A power outage has impacted a significant portion of campus. Currently, the only buildings with power are William S. White Building, Northbank Center, and University Pavilion. The main ITS Helpdesk office in 206 Murchie Science Building will be closed until further notice. If you need technical assistance or need to use computers please stop by the 3174 WSW open ITS lab or call 810-762-3123 opt 1.

Posted in ITS Labs and Helpdesk, ITS Support, Network Announcements

Campus Power Outage

Due to a lightning strike on campus several network services became temporarily unavailable.  ITS technicians immediately took action and worked diligently to restore all services to campus.  All services should now be back online.  If you are still experiencing a problem, please contact the ITS Helpdesk at 810-762-3123.

Posted in Network Announcements

ITS Retreat Today

This is just a reminder that ITS will be attending its annual retreat today. The main office, located on the 9th floor of the North Bank Center, will be closed for the day starting at 9 am. The main ITS Helpdesk and 206MSB lab will remain open until 6 pm with reduced staff.  MCS will remain open for their normal hours of operation during this time.

Posted in ITS Labs and Helpdesk, ITS Support

ITS Retreat Tomorrow August 5th

Beginning at 9am tomorrow, August 5th, the ITS Helpdesk will be at reduced staff for the annual ITS retreat. During this retreat we will observe the following changes in our support.

  • The 3174 WSW Helpdesk will be closed for the duration.
  • The 206 MSB Helpdesk and Lab will close at 6pm.
  • Software sales will be unavailable.

If you have any questions or concerns, please contact the ITS Helpdesk at 810-762-3123 option 1.

Posted in Uncategorized

Off Campus Web-Site Access Restored

Off campus access to umflint.edu web-sites has been restored. Sorry for any inconvenience this outage has caused. If you continue to have issues or questions, please contact the ITS Helpdesk at 810-762-3123 option 1.

Posted in Network Announcements

Off Campus Web-Site Outage 7/28/2015

Currently, all umflint.edu web-sites cannot be accessed from off campus (SIS, email, Blackboard, My UM-Flint, or any site with umflint.edu in the URL). Our Network Team is looking into the issue. We will update campus once service has been restored. If you have any questions, contact the ITS Helpdesk at 810-762-3123 option 1.

Posted in Network Announcements

Email Outage 6/13/2015

Update: The email problems appear to have been resolved, any queued email in your outbox should now be able to send. If you experience any further issues please do not hesitate to contact us!

 

 

ITS is currently experiencing problems with the email system. Our administrators are working to correct this issue as soon as possible, however until the problem is resolved you may find that you are unable to successfully send messages from your UMFlint email account. At this time, receipt of emails from external sources does not appear to be affected. We apologize for any inconvenience this may cause, and will continue to update this page with further developments.

The ITS Helpdesk is still able to send and receive support emails, so long as they originate from an external email. If you have any questions or concerns, or for assistance with other IT issues, please contact us at ITSHelpdesk@umflint.edu or by phone at 810-762-3123 option 1.

Posted in Uncategorized