Information Technology Services

Phishing Email Alert

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Dear Campus Community, The University was targeted in a phishing attack recently carried out via a compromised email account. The emails did not originate from our campus and were likely “spoofed”, meaning the sender address and/or name is faked.  This is done to make the victim believe the message is legitimate.  There will likely be

Banner and SIS Access Restored

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This morning at approximately 6:30am ITS encountered an unexpected outage with our Banner and SIS systems. ITS technicians recognized the outage and took immediate action restoring Banner systems by 7:35am and restoring full functionality of all other systems by 8:45am. The following services were affected during this time: Banner (http://banner.umflint.edu/), SIS (http://sis.umflint.edu/), and TouchNet (online

Special Hours for 3174 WSW Open Lab

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On Monday, September 12, the open computer lab and ITS Helpdesk located in 3174 William S. White building will be closed from 8am to 2pm for testing. At 2pm the lab and helpdesk will reopen for use. All other open labs will be open normal hours and the ITS Helpdesk located in 206 MSB will

ITS System Update

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Dear Campus Community, On September 4th, 2016 at approximately 7:30am, ITS technicians discovered a critical system failure of our primary and backup time servers. These times servers are responsible for syncing all systems to the current date and time, and this failure caused many services to become unusable including: Banner, SIS, Blackboard and the main

Phishing Email Alert

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Dear Campus Community, The University was targeted in a malware attack recently carried out via an email address Chitra Anantharaman <chitra.anantharaman@XXXX.edu> The emails did not originate from our campus and were “spoofed”, meaning the sender address and/or name is faked. This is done to make the victim believe the message is legitimate. There will likely

Special Helpdesk and Lab Hours During Crim

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The main ITS Helpdesk and Lab located in 206 MSB will be closing at 5pm on Friday, August 26th due to the Crim festivities taking place around campus. Phone and email support WILL continue to be available from 5pm to 10pm. On Saturday, August 27th the ITS Helpdesk and the 206 MSB lab will be

Fall 2016 Parking Permit and Mcard Distribution

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*Located on the University Pavilion Stage Under the ITS Tent* Fall Hours – September 2nd to 13th Friday, September 2nd, 2016 – 8:00am-4:00pm Tuesday, September 6th, 2016 – 8:00am-7:00pm Wednesday, September 7th, 2016 – 8:00am-7:00pm Thursday, September 8th, 2016 – 8:00am-7:00pm Friday, September 9th, 2016 – 8:00am-4:00pm Monday, September 12th, 2016 – 8:00am-5:00pm Tuesday, September 13th, 2016

UM-Flint Phishing Email Alert

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Dear Campus Community, The University was targeted in a malware attack recently carried out via an email address from random usernames?@umflint.edu. The emails did not originate from our campus and were “spoofed”, meaning the sender address and/or name is faked.  This is done to make the victim believe the message is legitimate.  There will likely

Important Dates for ITS Labs and Helpdesk

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August 10th-12th:  The ITS Helpdesk in 3174 WSW will be closed.  The lab computers will still be available for use by swiping in with a valid Mcard.   August 12th:  The library computer lab will be upgraded between 8:30am and 2:00pm.  During that time computers may be unavailable in various sections while the new computers

SPAM Filtering

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Dear Campus Community, In an effort to enhance our email spam protection system ITS will be introducing a new email filtering system which will provide greater efficiency and more reliable spam identifications. The weekly End User Digest emails will be replaced by a new Spam Quarantine Summary email, which has the added benefit of providing